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OH TATTOO gives every customer from the globe the best service. when customer send enquiry to us, we will give immediate response as soon as possible, demanding our sales to pay 100% attention to every question from customers, helping customers solve their problem. For example, customer's custom request, and If customer need other product which doesn't exist in our catalog, we are also willing to help customer find what they want exactly with the lowest cost.
After cargo shipped, we also will help customer trace the status of product during the shipping route, After
Customer receive the goods, If they have any problem or question on product, we are at service any time.
We have responsible after-sale service team, If cargo you receive has any quality problem, we promise to ship new ones to replace, or refund money to customers.
Customers are our god, this is our principle, good quality products are hardware, satisfactory service is our software.
What we always wanna give customers are best quality products, warm service and competitive price. we have professional after-sale team to communicate with customers around the world.
every customers is from being strange to be familiar, from small order to big quantity, step by step, we use our sincerity to meet you, and do our best to become your reliable supplier and partner, we won't let you down, sincerely thanks for their trust.
1. Bank Transfer--This is the most usual way for international payment, Once you choose it, we will give you our business bank account information in the invoice to you. After you finish the payment, please email us the bank slip, it generally takes 1-2 days to come into our account.
2. Western Union/MoneyGram--Both are also very convenient payment way, money is instant arrive. you can operate the procedures on internet or store counter, when you finish the payment, please reply us the MTCN in 10 digits(MTCN) or Pick up number in 8 digits(MoneyGram).
3. Paypal--A good payment way for small orders or sample orders, we will write our Paypal account in the invoice after you confirm to use it(payer has to bear the paypal handling charge).
1. Door to door(by international express)--including DHL/UPS/FEDEX/EMS etc, generally 3-5 days arrived.
2. Door to airport(by air)--normally 2-5 days arrived, but consignee need to go to airport for customs clearance then pick up, suitable for large amount of cargo in a hurry to be delivered.
3. Door to seaport(by boat)--about 10-50 days arrived, depends on the route and shipping company, consignees have to pick up goods and proceed customs clearance at destination harbor, suitable for unhurriedly bulky order to be shipped.